International Van Lines (IVL) is a full-time moving service that offers short- and long-distance assistance. You can also move your belongings abroad and provide many insurance options to keep your belongings safe. It is an excellent option for cross-border moves, and customers rate IVL as one of the most excellent moving services.
Pros
- Excellent client service
- Service on a global scale
- Provides vehicle transportation
Cons
- Few local offices
- A 25% deposit is required upfront.
- Customers have complained about estimates being unreliable.
In a Nutshell IVL
IVL is a full-service moving company specializing in long-distance and international relocations and handling local moves. Allow IVL to pack and transport all of your goods, including valuables such as pianos, motorcycles, and automobiles. IVL provides coverage to the whole United States and more than 180 additional nations worldwide.
Because the firm is both a carrier and a broker, it may contract transportation services to third parties. However, because IVL is a U.S. Department of Transportation-approved transport, it can handle moves on its own in places where it is licensed. California, Florida, Illinois, Pennsylvania, and Texas are currently included. IVL collaborates with other moving companies to complete relocation outside of those states.
IVL is known for its excellent communication and award-winning customer service. It provides a live chat facility on its website and a 24/7 phone number for assistance. In the “Moving” category, Newsweek listed it on its 2021 list of firms with America’s Best Customer Service.
Overall, the company’s moving services have gotten rave reviews, and it even made list of the finest moving firms. However, some clients have reported a few snags due to erroneous cost estimates and subcontractor difficulties.
International Van Lines Provides Services
International Van Lines provides an extended range of moving services. It can drive you out of state and locally (within state limits), and internationally. It also includes storage and automotive transportation in addition to local moves.
IVL will pack and transfer your belongings to your new house, but you can save money by filling yourself. It can also hold your possessions until you’re ready to move them to your new address. The company gives a free month of storage, but only initially.
If you’d rather have your belongings stored near your new address, IVL charges a fee for storage in transit. In this situation, IVL will keep your belongings in one of its locations near your final destination and transport them when you’re ready.
IVL provides ocean carrier, freight, and air transportation services. It primarily serves the east coast and midwest of the United States, offering long-distance moving services throughout the country. While IVL does not disclose pricing models online, it does provide free rates over the phone.
What Does an International Van Lines Move Include?
Furniture assembly, loading and unloading, furniture protector (blankets, pads, ties), mileage, fuel, and taxes are all included in the total cost of your move. A move with International Van Lines also provides liability insurance for up to $10,000 at $0.60 per pound per article.
- Basic furniture assembly and disassembly
- Loading and unloading objects
- Protecting furniture with padding, blankets, ties, and straps
- Moving belongings up and down a flight of steps (unless otherwise listed)
- Liability insurance (up to $10,000 per pound per article)
Full-value protection that covers damage to your items is also available at an extra expense. Marine insurance is available to those who want to protect their valuables during an international or transoceanic migration. You can also pay extra to have specific objects moved with care, such as your car.
What is the moving cost of International Van Lines?
You can get a free quotation or a rough estimate using International Van Lines’ online moving cost calculator tool to figure out the overall cost of your move. The higher the price, the further you walk away. Similarly, overseas moves will be more expensive than domestic moves.
According to the organization, the cost of moving the contents of a 1-bedroom from Atlanta, Georgia, to Denver, Colorado, will range from $825 to $1,650, depending on the services you require. A four-bedroom house will cost between $6,000 and $8,700 to relocate.
IVL requires a 25% payment at booking for all long-distance and international moves. It does, however, have a reasonable cancellation policy, refunding payments for activities canceled up to 48 hours before the pickup date. If you find a lower cost for similar services elsewhere, IVL promises to do its utmost to match it.
How to Request a Quote
To begin receiving your free estimate, go to the company’s website and fill out an online form. When you tell IVL where you’re moving, when you’re relocating, and how much you’re moving, a moving specialist will call you to discuss your alternatives and provide you with a customized price. Because overall costs differ from one customer to the next, speaking with an expert and receiving an official quote is the only method to acquire unique pricing information. However, some clients have claimed that the moving quote and the final cost differ.
To acquire a ballpark cost estimate, enter basic information about your relocation into the tool on its website. The program will then provide you with a price range to assist you in creating your first budget. Still, it will not account for specific elements that may affect your overall cost, such as transporting specialty items or hiring storage services.
The Small Print
There is more potential for error because International Van Lines frequently works as a broker and partners with other moving firms. Several customer evaluations stated that communication between IVL and the local company with which it partnered was lacking, resulting in errors such as late vehicles and additional expenses. Prepare to work with a subcontractor if you don’t live near an IVL office.
Relying on the circumstances of your move, there may be additional fees applied to your IVL moving bill. If you don’t talk about these issues before pick-up day, your charge may be unexpected.
ee Type Amount
- Long carry (when a truck has to park 75 feet or distant from your residence) / $75
- Shuttle (when IVL can’t fit a trailer nearby and must shuttle your items for delivery) / $0.75 per cubic foot
- Elevator $75
- Stairs / First flight free, $75 per flight after
- Crating / $250 – $400
- Overweight item / $150
- Piano handling / $150 and up, depending on size
- Motorcycle handling / $350
- Storage / $0.50 per cubic foot per month
Methodology
Our editorial team evaluated data on 70 firms to come up with this ranking, which was calculated by examining a variety of variables, including
- Customer satisfaction (20 percent)
- Policy on cancellations (10 percent)
- Complete packaging service (10 percent)
- Pricing upfront (10 percent)
- Shipment tracking (10%)
- Protection and insurance choices (10 percent)
- A wide range of relocation packages and possibilities (20 percent)
- Counties served (10 percent)
Conclusion: Is International Van Lines the Right Choice for You?
International Van Lines is an excellent alternative if you have a flexible budget and plan a long-distance or international move. Although it can handle short-distance removals, several clients have complained about subcontracted movers. In regions where it is not licensed, IVL uses subcontractors. If you live in Florida, Illinois, California, Pennsylvania, or Texas, however, you may trust IVL to do the job for you.